Last updated August 15, 2026
Refund Policy
Mettle membership is meant to be low-risk. Every plan has a 14-day refund window, no questions asked - just reply to your confirmation email or email support.
The 14-day window
Every plan - monthly or annual - is refundable in full within 14 days of the charge, no questions asked. This applies to first payments and covers you while you decide whether Mettle fits.
Earlier purchases
If you paid for early access before Mettle became publicly available, everything you bought is honored as sold. Any refund promise that applied at the time of your purchase still applies to that purchase.
How to request a refund
Reply to your confirmation email or email akash@chaitonix.com with the email address you used at checkout. We will look up the Stripe payment and issue eligible refunds to the original payment method.
Refund timing
We aim to issue eligible refunds promptly through Stripe. After Stripe issues a refund, banks and card networks can take several business days to show the money back on your card or bank statement.
Renewals
The monthly plan renews every month and the annual plan renews every year unless cancelled before renewal. If an accidental renewal happens, contact support within 14 days of the charge and we will refund it. Later renewal refunds are handled case by case unless a local consumer law gives you stronger rights.
Abuse and disputes
We may decline refund abuse, duplicate requests already refunded, or requests tied to fraud, chargeback abuse, or violations of the terms. This does not limit any mandatory consumer rights that apply where you live.